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Frequently Searched Help Articles

Geolocation issues - State borders

Sending a screen capture of an error or malfunction affecting our software

Virus concerns about our software (Windows)

Geolocation issues - Explanation of location issues

Geolocation issues - Enabling Wi-Fi (desktop)

Geolocation issues - Mac OS Mojave - Activate location services

Geolocation issues - Using WiFi, Ethernet cable or cellular connections

Geolocation issues - No proxy or VPN

Geolocation issues - Proxy or VPN usage

Geolocation issues - Rooted/Jailbroken device

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