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Software issues - Chests not opening

Here are some suggestions on how to open your Chests:

  • Log out of your account, close our software, and try logging back in after a few minutes.
  • Try using one of our different platforms (mobile app or desktop software), if available. and you haven't already tried.

If these steps do not work, please log in to our website to see your chests. Make sure your browser's 'Zoom' is 100% or higher.

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