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Changing your email address

If you wish to update your email address, log into your account, and follow the instructions below depending on the device you are using:

Desktop software
  1. Go to 'Settings'.
  2. Select 'Account Details'.
  3. Choose 'Email'.
  4. Enter your new email address.
  5. Confirm with 'APPLY'.

To watch an instructional video (in English only) on how to do it, hit the play button.



Mobile

Go to Menu (Android) or More (iOS):

  1. Select 'Settings & Tools'.
  2. Go to 'Account'.
  3. Select 'Change Email'.
  4. Enter your new email address.
  5. Confirm with 'SAVE & SEND'.

To watch an instructional video (in English only) on how to do it, hit the play button.

If you are using the PokerStars Next Gen app:

  1. Account icon.
  2. Personal Details.
  3. Email Address.
  4. Enter your new email address.
  5. Confirm with Apply

Or, if you access via our website:

Web Cashier

You will then receive a 4-digit validation code that will automatically be sent to your new email address.

Once you have received the code, go back to the section where you change the email in your account. Click on 'Validate email address' and it's done (this feature is not available on our PokerStars Next Gen app).

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