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Account verification

There are two ways to verify your account: electronically and manually.

You must attempt electronic verification at least once to become eligible for manual verification.

The electronic verification consists of you filling in the Player Registration form. This will perform a check against your personal details (name, address, zip) and the last four digits of your SSN.

If the check is successful, you'll receive a notification that the verification process is complete. If it's not, you will be informed and you may submit your details again. We recommend that you double-check the accuracy of the details you are inputting in the fields first name, last name, date of birth, and last 4 digits of Social Security number.

If you're still unable to go through this electronic verification, this is no cause for concern. Your details may simply not exist on the databases that are checked.

In that case, to complete the manual verification of your account you'll just need to provide clear and legible scanned copies or digital photos of the following documents:

  • Your government-issued photo ID (passport, driving license or ID card)
  • Your Social Security card (signed) or a signed copy of your W9 form showing your Social Security number.

If you'd like to submit a W9 form, you may download one here.

Upload your documents through our website, mobile app, or desktop software (if available).

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