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Frequently Searched Help Articles

Account closed / blocked / restricted

Geolocation issues - State borders

Resetting a forgotten password

Deposits and Withdrawals: Available payment methods

Change Self-Imposed Deposit Limit

Reasons why we need verification documents

Cards: Deleting/updating your card details

Withdrawals: 48-hour withdrawal restriction after a deposit

Withdrawals: Using a payment method different to the one automatically selected by the Cashier

Cards: Possible reasons for a declined deposit

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